Hi,
I purchased a brand new Audi A4 in September of 2004. On the journey home, after picking the car up from the dealer, I noticed that the air conditioning wasn't working. When I contacted the dealer they suggested I took it to my local Audi dealer for repair. On doing so I was told that the system had no gas in it. This was replaced the next day and everthing was now OK. The following spring of 2005 the airconditioning again failed. I took it to my local dealer who told me that the gas had leaked. This time they had re-gassed the system and had also put a dye in to trace leaks. In the spring of 2006 the airconditioning failed again. I went back to the local dealer who told me that they had traced the leak (using the dye) repaired the fault and re-gassed the system again. The following year, and each subsequent year, the airconditioning system has failed. Last week I took it to the local dealer who said they had now discovered two possible faults and the repair would be either £330.69 or £597.86! They also tried to charge me over £70.00 to re-gas the system again, but I refused to pay. Where do I stand on this matter?
Regards
Panfield
I purchased a brand new Audi A4 in September of 2004. On the journey home, after picking the car up from the dealer, I noticed that the air conditioning wasn't working. When I contacted the dealer they suggested I took it to my local Audi dealer for repair. On doing so I was told that the system had no gas in it. This was replaced the next day and everthing was now OK. The following spring of 2005 the airconditioning again failed. I took it to my local dealer who told me that the gas had leaked. This time they had re-gassed the system and had also put a dye in to trace leaks. In the spring of 2006 the airconditioning failed again. I went back to the local dealer who told me that they had traced the leak (using the dye) repaired the fault and re-gassed the system again. The following year, and each subsequent year, the airconditioning system has failed. Last week I took it to the local dealer who said they had now discovered two possible faults and the repair would be either £330.69 or £597.86! They also tried to charge me over £70.00 to re-gas the system again, but I refused to pay. Where do I stand on this matter?
Regards
Panfield