Sold a German phone

[michelle303]

I bought a phone from the my local market and when I had turned the phone on the language was German and I don't speak German.

When I took the phone to them they refused to help me get the right settings and refused to give me a refund.

I know this isn't a faulty device but were they in the wrong at all?

 

[Divine]

Hi There,

Welcome Consumer Forum

Sorry to hear about what happened. One of our authorized representative will respond to your question shortly, but in the meantime please introduce yourself here: http://whatconsumer.co.uk/forum/introductions/

Best wishes,

Divine