I wonder if anyone can help.
I bought a Sony tv from Argos 8 months ago. The reason we bought this particular television was that it had a 3 year guarantee.
There should have been a form in the box to be sent to Sony within 28 days for the 3 year guarantee to be registered and valid. However this form was missing from the box.
For the last 8 months I have had the runaround from Argos. I have written numerous recorded delivery letters to Sara Weller, to no avail. All I get is a phone call from someone in her office telling me that this form will be received from Sony within 28 days.......................... it never arrives and so it goes on.
If I ring sony, they say it is up to Argos to sort this out.
What do I do now? How do I get the form and even if I do, are Sony going to honour it after 8 months.
I am absolutely disgusted with Argos. They havent even had the decency to acknowledge my letters in writing.
This was an expensive television and I am not sure how to proceed with this matter.
Any advice would be greatly appreciated.
I bought a Sony tv from Argos 8 months ago. The reason we bought this particular television was that it had a 3 year guarantee.
There should have been a form in the box to be sent to Sony within 28 days for the 3 year guarantee to be registered and valid. However this form was missing from the box.
For the last 8 months I have had the runaround from Argos. I have written numerous recorded delivery letters to Sara Weller, to no avail. All I get is a phone call from someone in her office telling me that this form will be received from Sony within 28 days.......................... it never arrives and so it goes on.
If I ring sony, they say it is up to Argos to sort this out.
What do I do now? How do I get the form and even if I do, are Sony going to honour it after 8 months.
I am absolutely disgusted with Argos. They havent even had the decency to acknowledge my letters in writing.
This was an expensive television and I am not sure how to proceed with this matter.
Any advice would be greatly appreciated.